Returns accepted accordingly with UK law. Please keep original packaging! Buyer pays return tracked postage. Unfortunately, we are unable to make any changes or cancellations once your order has been processed.

If you want to return an item, you can do so within 7 days of purchase as long as the product is unopened, unused, any seals remain unbroken and in its original packaging including the packaging where it forms part of the goods, for example, boxed gifts and gift items by following our refund policy. The return postage is at the client’s expenses.

Refund policy

We want you to be happy with every purchase you make. Accordingly, you may inspect the items when you receive them. However, whilst you are deciding whether to keep your purchases, you have a statutory duty to take reasonable care of our goods. Therefore, please do not damage the items whilst you inspect them (this also includes the packaging where it forms part of the goods, for example, boxed gifts and gift items). You must ensure that should you return the goods; you return them in their original undamaged packaging along with the item/s you wish to return.

Where you have failed to take reasonable care of the goods, whether whilst in your possession or when returning them, we reserve the right to refund you in full less any amounts due by way of compensation to either repair the goods or to cover any loss.

If you wish to return an order or items from your order purchased from our website you may do so within 7 days to our Head Office from the day you receive the goods and we will refund you in full (excluding any delivery charges) via the original payment method used. An email will be sent confirming the refund. It will be your responsibility to cover the cost of returning the goods and also to ensure that the goods are adequately packed.

With the exception of faulty or damaged goods, if you return your purchase by post or courier after the 7-day period, we reserve the right to not offer you a refund in full. We will instead return your purchase to you and prior to sending it out, we will charge you the delivery fee that is applicable to the product purchased and the location to which your returns will be delivered.

Please note: items can only be returned within our refund policy providing it is in its original condition (including the packaging where it forms part of the goods, for example, boxed gifts and gift items) have not been worn, opened or used and any seals on the product remain unbroken.

Please take in consideration, that due to the type of the product, we do not offer any type of refund for the COURSES.