Privacy Policy

This Privacy Policy applies even if you have bought treatments or signed up for membership via a third party as this Privacy Policy forms part of your contract with us for the provision of our services.

www.Ilenailshop.com is committed to protecting your safety and privacy, and takes its responsibilities regarding the security of customer information very seriously. This privacy policy explains what personal data we collect about you, how and why we use it, who we disclose it to, and how we protect your privacy.

Personal data we collect about you

When using the term “personal data” in our Privacy Policy, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. Your personal data may include for example your name, your contact details, information relating to your booking or membership or information on how you use our website or how you interact with us.

We collect some personal data from you, for example when you book a treatment with us, use our website, use our health clubs or contact us. We may also receive your personal data from our suppliers who provide services to you on our behalf (for example when you provide feedback on our services), our partners when you purchase products and courses who act on your behalf.

For more information on the parties who may share your personal data with us, please see section 7 below.

Categories of data we collect

We may collect and process the following categories of information about you: 

Your name and surname and your contact details

(Email address, telephone number and postal address)

When you make an enquiry on our website

When you sign up to receive our marketing communications

Information about your transaction, including your payment card details or direct debit detail

When you purchase any products or services

Information about your purchases of our partners’ related products and services 

When you purchase such products or services

Information about the purchase of products available

When you pre-order these products or purchase them during your visit

The communications you exchange with us (for example, your emails, letters, calls, or your messages on our online chat service)

When you contact us or you are contacted by us

When you interact with us on social media 

Your feedback

When you reply to our requests for feedback or participate in our customer surveys

Requesting access to your personal data

You have a right to request access to the personal data that we hold about you.

If you have questions in relation to your personal data, please contact us at: Ilepopnailsacademy[at]gmail.com.

Security of your personal data

We are committed to taking appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage to personal data. When you provide your personal data through our website this information is transmitted across the internet securely using high-grade encryption.

As described in this Privacy Policy, we may in some instances disclose your personal data to third parties. Where we disclose your personal data to a third party, we require that third party to have appropriate technical and organizational measures in place to protect your personal data; however, in some instances we may be compelled by law to disclose your personal data to a third party, such as HMRC, and have limited control over how it is protected by that party.

The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes described in this Privacy Policy or for other purposes approved by you. Your personal data may be accessed by and processed outside the European Economic Area (the European Economic Area being the European Union and Iceland, Liechtenstein and Norway, also referred to as the “EEA”) - including by staff operating outside the EEA who work for us or for one of our suppliers or agents (this includes staff engaged in, among other things, the provision of support services). Where your personal data are transferred outside of the EEA, we require that appropriate safeguards are in place. 

We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy Policy or in order to comply with the law.

Cookies or other tracking technologies

Our website uses "cookies" to track visitors on our website to help us better understand how they use it. These cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors. Please note that you are free to refuse cookies.

For more information on deleting or controlling cookies we recommend www.AboutCookies.org.

Third Parties

Your personal data may be shared with other departments within our group. It may also be disclosed to a third party. We may also in limited circumstances, disclose your personal information to third parties if we are under a legal obligation to do so for example HMRC.

Some of our suppliers will have temporary access to your information and we use them to help our service. We only use suppliers who follow GDPR guidelines themselves and include the following:

wibe –for management of our websites

GoDaddy – for hosting of our leisure membership software.

Mailchimp – for sending Holmers Headlines

Google Analytics - Collects anonymous technical data from website visitors and shows us reports of page views, unique visitors, referrals to help improve our service

Social Media

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Visitors are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Visitors are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Updates to our Privacy Policy

We may make changes to this Privacy Policy from time to time, we will update the Privacy Policy and we will publish on our website any new version of this Policy.

Contact information

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Ilepopnailsacademy[at]gmail.com